Our for-profit business practice is designed to help our clients become dominant players in their chosen markets, as the:
  • Business partner of choice for their customers and suppliers;
  • Employer of choice for their people; and
  • Company of choice for their communities.
We help our clients design a compelling future. We help them confront the unvarnished truth of their current situation. And we help them identify what must be done to close that gap.

We do it in accelerated, high-involvement ways that fuel deep commitment and pride throughout the organization. We know that when you get the right people in the room, ask them the right questions, and give them the right environment and tools to engage in spirited conversations, they will find ways to achieve extraordinary results.

Our for-profit Strategic Focus process centers around a series of critical business questions, including:
  • What external and internal factors are driving the need to change the business you are in, or the way you do business? more...
  • What is the purpose of your business? more...
  • Who are your high-value customers? What will you deliver to keep them highly satisfied? more...
  • What Strategic Business Model will you choose? What threshold levels of delivery must you achieve in the dimensions of Customer, Product, and Operations? Which one of these dimensions will you then focus on to drive competitive advantage, and become the business partner of choice for your high-value customers? more...
  • What do you want your business to be recognized for in 2-3 years? more...
  • How will you attract and keep the right employees? more...
  • What specific goals will you set? What will be critical to your success? more...

Integrated into all of these key areas are decisions that must be made to demonstrate your commitment to (and expectations of) socially-responsible business in partnering with your customers, employees and the companies in your supply chain, as well as the communities in which you operate and your environmental impact practices.